Honours projectsSample project
ClinicFlow
Predicts campus clinic waiting times and lets students book a slot instead of queueing.
- Category
- Health
- Year
- 2024
- Student
- Zanele Mthembu
- Supervisor
- Dr Anke Joubert
Research question
Students queue for hours at the campus clinic without knowing how long the wait will be, and many give up before being seen.
Approach
A model trained on anonymised visit records predicts waiting times, and a booking system spreads walk-in demand across the day.
Key features
- Live estimate of the current waiting time
- Bookable slots for routine visits
- Notifications when it is almost the student’s turn
Evaluation
Predictions were compared with actual waiting times, and staff reviewed the booking flow in a walkthrough.